Shipping & Returns
Please allow 2-3 business days for processing your order. We ship within the United States, via UPS Ground. If you are in need of faster processing and/or expedited shipping, please reach out to us before placing your order. We are happy to provide a shipping quote.
Online shopping, while incredibly convenient, can be hard. We get it. There’s no substitute for seeing a rug in your space and we want you to love your BE Found experience. If it just isn’t working out, please contact us within 3 days of receipt to initiate a return. Items must be returned via an insured and traceable method and must arrive in their original condition. Items should be returned within 5 days of delivery. Refunds will be issued, minus a 10% restocking fee, within 3 business days of return receipt. Return postage is the customer’s responsibility.
Please note that all artwork and sale rugs are FINAL SALE and therefore, ineligible for return.